Shipping Policy – Spatikam by Pranoti
Here’s a professionally written Shipping Policy tailored for your brand — SPATIKAM by Pranoti — reflecting its ethos of care, authenticity, and spiritual purpose:
Shipping Policy – SPATIKAM by Pranoti
At SPATIKAM by Pranoti, we understand that each product you order carries deep spiritual and emotional significance. Whether it’s a healing crystal, rudraksha, bracelet, or any other sacred item, we are committed to ensuring your treasures reach you with utmost care and energy protection.
Safe & Secure Delivery
- Careful Packaging: Every item is energetically cleansed and securely packed to protect its physical form and spiritual vibration during transit.
- Insurance: Your orders are fully insured during shipping for a worry-free experience.
- Trusted Delivery Partners: We collaborate with reliable and reputable courier services like Shiprocket, Bluedart, and Aftership to ensure your spiritual treasures arrive safely and on time.
⏳ Delivery Timelines
- Dispatch Time: Orders are usually processed and shipped within 4 business days of confirmation. For customized or energized items, dispatch may take slightly longer, and we’ll keep you informed at each step.
- Domestic Delivery (India): Estimated delivery within 7–15 business days from dispatch.
- International Delivery: Delivery outside India typically takes 20–30 business days depending on customs and location. We currently ship to over 150 countries.
- In the rare case of delivery issues with international orders, we will process a refund to your original payment method within 30–40 days of the issue being identified.
⚠️ Note: All timelines are estimates and may vary due to location, courier efficiency, customs clearance, and unforeseen circumstances. SPATIKAM by Pranoti is not liable for delays beyond our control.
Shipping Costs
- Transparent Pricing: Shipping charges are calculated based on weight and destination.
- Free Shipping: We offer free shipping on select orders above a specified value. Please check our website or contact us at support@spatikambypranoti.com to know more.
Delivery Location & Address Guidelines
- Valid Addresses Only: Please provide a complete and accurate address. We do not deliver to PO Boxes or public places like malls or hotels.
- Address Changes: If you need to change your shipping address, contact us immediately after placing the order.
- SPATIKAM by Pranoti will not be responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.
What to Expect at Delivery
- ID Verification: For high-value orders, a signature or ID verification may be required. If unavailable, someone you trust may accept the parcel on your behalf.
- Missed Deliveries: Our courier partners usually make 2–3 delivery attempts. If unsuccessful, the order may be returned to us. Please contact the courier directly or reach us at support@spatikambypranoti.com for assistance.
Tracking Your Order
- You will receive a tracking link via email or SMS as soon as your order is dispatched.
- Follow your parcel’s journey and stay informed every step of the way.
⏳ Handling Delays & Force Majeure
- Delays due to natural disasters, strikes, customs procedures, or other force majeure events are beyond our control. In such cases, we’ll notify you and do our best to deliver as soon as possible.
❌ Non-Delivery & Return Issues
- If you haven’t received your order within the expected time, please reach out to us within 30 days of your purchase.
- For damaged or missing items, kindly refuse the delivery and inform us immediately with photographs. Please refer to our Return Policy on the website for full guidance.
Cancellation Policy
- All orders placed on SPATIKAM by Pranoti are final and non-cancellable due to the energetic preparation and packaging involved.
Our Commitment to You
We promise a mindful and trustworthy delivery experience — as spiritual as the items we curate for you. Should you have any questions or need help with your order, please reach out to our warm and dedicated team at:
support@spatikambypranoti.com
Follow us on Instagram: @spatikambypranoti
✨ May your crystals reach you in divine time and perfect energy.
With Gratitude,
Team SPATIKAM by Pranoti
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